Electric utilities and system operators have overcome the issues associated with COVID-19 to provide safe and reliable power to communities. The steps taken by industry stakeholders to protect employees' and customers' health, while keeping the lights on, required significant innovations. This document, prepared by IEEE PES Industry Technical Support Leadership Committee (ITSLC), represents a collection of the experiences faced by and practices implemented by a number of utilities and system operators across the globe to mitigate the effects of the COVID-19 pandemic. The pandemic has shown us how now, more than ever, reliable, resilient, and cost-effective delivery of electrical energy is a necessity for the society to cope with any crisis.
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